Helena Bishop ChD UX
MCSD, Chartered Designer
United Kingdom - London
Email address | helena.bishop@gmail.com |
---|---|
Profile description | Helena is a multi-disciplinary designer recognised for her user-centric design approach to solving complex problems. With a strong background in visual and Experience Design, she develops experiences that are both practical and engaging. Her expertise covers various sectors, including aerospace, finance, telecommunications, and defence. Currently, she works as a senior manager in UX and service design, focusing on how AI-powered tools can help users make better decisions. It details complex issues such as user adoption, trust, and retention. A key team player in the Royal Navy’s Digital Transformation programme, utilising design thinking, user research, and service design, it has been one of her career highlights which included visits onboard aircraft carriers, Type 23 and 45 platforms. Furthermore, she made a significant contribution to Transport for London’s foundational User-Centred Design (UCD) project, which later set a standard for how UK Government agencies develop online applications and services. |